The only proactive support designed for Mental Health First Aid & Champion networks

Receive 1:1 access to counsellors and safeguarding experts, plus proactive controls that trigger outreach from our team when someone needs support.

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Book instantly through our teams calendar from 9am to 5pm. Our experts provide guidance and support for workplace mental health conversations.

We never outsource. Every counsellor, safeguarding lead, and expert is part of Everymind, ensuring consistent and trusted support.

Always proactive. We don’t wait for the call, we reach out. Anyone who flags they’re struggling can access instant, bookable support from our expert team.

Support that’s embedded in your workplace, not bolted on from outside.

Every Supporter, needs to be supported.

Barristers, HSE advisors and legal experts have been banging the drum for a while… and now times are changing. Mental Health First Aid was implemented without safety controls, oversight, or continual CPD. We believe it’s time for change. Elissa Thursfield, an expert in employment law, uncovers what’s at stake: “MHFAs are at risk of emotional burn out, vicarious trauma and compassion fatigue. It results in a strain on their own mental health, which if not supported or prepared for, could result in liability for the business.”

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of people who've used our 1:1 Support say we helped them feel less overwhelmed by offering clear guidance before or after a mental health conversation.

Sometimes, it's just about doing the right thing.

Choose in-house, workplace experts

EAPs and helplines aren’t the right support channels for Mental Health First Aiders and Champions. They rely on unknown, outsourced counsellors with little understanding of workplace realities and processes. Our 1:1 support changes that, offering your network a confidential space to offload, reflect, and get professional guidance from experts who understand the pressures they face.

We know there’s grey area and many conversations aren’t about severe mental health issues or crisis. Instead, they’re about work-related stress, uncertainty, or early signs of burnout. Our counsellors and experts are able to provide clear guidance in these grey areas, upskilling your network so they know how to navigate conversations better.

EAPs and helplines wait for someone to reach out. We don’t. Every time a Supporter, Mental Health First Aider or Champion logs a mental health conversation in our platform, we ask in that moment if they need support, offering a bookable time with our expert team. Crucially, it doesn’t stop there. Our team also proactively reach out to them within the hour – and we immediately alert your programme lead, keeping you proactively informed.

We make getting support simple. With the expert teams’ calendar viewable to your entire network, they can directly book a 1:1 session in a few clicks. No waiting lists, no call queues, no application forms. Whether it’s phone, video, or email support, we guarantee a slot within 24 hours, Monday to Friday, so your supporters never have to wait for help.

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Don’t just take our word for it, hear about our support from Wates Group in action

We are truly pleased with the 1:1 Support & 1-Day Training that Everymind delivers to our network. The 1:1 Support provided throughout the entire year gives us peace of mind and reinforces our confidence in the effectiveness of our wellbeing strategy.

Rebekah Smallwood, Head of Organisational Development at Headlam

Setting the new standard, through passion

Once upon a time, we delivered Mental Health First Aid training. We saw its potential, but we also saw the reality businesses faced: low engagement, no visibility, and no way to measure what was really happening. People leaders were raising real concerns and the evidence backed them up. We found only 19% of HR professionals felt their MHFA network was working effectively, and 83% of Mental Health First Aiders said they needed extra support.

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Every conversation is 100% confidential.

Have peace of mind around compliance and confidentiality. All activity through our platform is fully confidential and end-to-end encrypted, providing an extra layer of security for virtual conversations. Confidentiality is only ever broken if there’s a safeguarding concern — and even then, we follow strict, transparent protocols.

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Do the right thing and support your Supporters

Make sure you check out the other areas of our Platform too...

Frequently asked questions

In the simplest terms, our platform allows organisations to provide a strong support system for their MHFA and Champion networks. The result is a more effective network that helps reduce sickness absence related to stress and well-being, lower levels of mental health stigma (cultural change), and improvements to EVP, with eNPS scores improving across several large organisations. Additionally, many of our clients have become award-winning organisations, recognised for the support they provide, winning awards from InsideOut and the British Safety Council. To learn more, you can view our customer stories here and our full FAQ just here.

The risks behind a poorly supported wellbeing network include:

  • The failure to address foreseeable issues. This means that if an organisation is aware that an MHFA is struggling in their role and it’s impacting their mental health, a failure to provide support could be viewed as negligence in court.
  • If an MHFA provides poor advice to an individual in severe distress or fails to take the right actions, the organisation may face significant implications.
  • The lack of a support system around the network also impacts the Health & Safety obligations the organisation must meet.

There is a lack of public cases around the above issues as many are wrapped up within non-disclosure agreements. Every week, we speak with organisations that have encountered these scenarios and have been pushed to implement the necessary systems and support for MHFAs and Champions.

Absolutely. We can offer consultation and support you with a phased approach to get your network of MHFAs and Champions up and running. We can also provide resources on how to identify and train the right people, in addition to delivering the training for you. Wherever you are on your journey, we’re here to assist.

Many organisations have tried this approach, but the results have been poor. This is because the EAP service was not designed to support MHFAs and Champions; it was designed to meet the overall needs of all employees. Without the context of the role of MHFAs or Champions, it is unlikely to provide the right guidance, support, and reassurance needed. For example, an EAP can’t offer a debrief after a difficult conversation with a colleague or provide guidance on how to initiate conversations with someone an MHFA is concerned about. The skill set and wellbeing needs of MHFAs and Champions are vastly different from the rest of the employee population.

Another key factor to consider is that EAPs typically have long response times, which isn’t useful to MHFAs or Champions. There are many situations where they need to be proactive. Evidence shows that the sooner individuals get support, the better the outcomes in terms of their recovery and ability to manage mental health-related issues.

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Get in touch to learn more about becoming a partner, whether you’re looking for proactive support across the year or specific training, we’d love to talk to you.

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