A safe place for your MHFAs to reach out for support, instantly

To ensure the safety and effectiveness of MHFA networks, a strong support system is essential. 
Without it, there are a number of risks.

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A dedicated 9-5 support line. Run by a clinical team that check in with your MHFAs via virtual calls or email.

A confidential space for your network to get support before or after a difficult conversation.

Our support helps you to meet ISO 45003, ensuring there’s a strong support system behind your wellbeing network.

Designed specifically for MHFA’s,
because an EAP just doesn’t cut it...

...if it did, you probably wouldn’t be on this page right now

Every supporter, needs to be supported.

Psychologists with years of training are mandated to have supervision, but MHFA’s who complete a two-day course don’t. We believe it’s time for change. Elissa Thursfield, an expert in employment law, uncovers what’s at stake: “MHFAs are at risk of emotional burn out, vicarious trauma and compassion fatigue. It results in a strain on their own mental health, which if not supported or prepared for, could result in liability for the business.”


of people who have used our on-demand support say we helped them feel less overwhelmed about a conversation.

Protection for your people.
Peace of mind for you.

We’ve got them (and you)

Protecting your people is our priority and we know it’s yours too. This is why our support leaves no room for risk. Embedded in our on-demand support, we define your organisations safeguarding process and provide tailored support designed to protect every MHFA’s mental health at every stage of their role.

We intervene early before burnout. Automatic prompts are sent to your network to encourage them to book a call with us.

Our support line adds the layer of protection your organisation was missing. We always check-in and ask them how they feel, and if they’re struggling, we’ll remind them we’re there.

We make it easy to get support (even for those who don’t use a laptop). They can book a session within a few clicks, and choose from virtual, phone or email support with no long waiting lists or application forms to go through. We guarantee a support call will be available within 24 hours, Monday to Friday.

We take the workload and emotional strain away from HR, so you can feel reassured that your network is taken care of. We’re able to give you insights and themes across our conversations with your network, to help provide tailored support earlier.

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Don’t just take our word for it, hear about our support from Wates Group in action

We are truly pleased with the ongoing supervision & training that Everymind delivers to our MHFA network. The support provided throughout the entire year gives us peace of mind and reinforces our confidence in the effectiveness of our wellbeing strategy.

Rebekah Smallwood, Head of Organisational Development at Headlam

Unwavering support, through and through

We care for your network the same way we care for ours. Our support line is managed by practising psychologists and we take their wellbeing seriously, with an internal clinical pyramid to guarantee high levels of support for everyone involved. We’ve built a supervision model with the same levels of support a practicing clinical psychologist would receive.

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Every conversation is 100% confidential.

In our research, we’ve found that MHFAs trust an external service more than the organisation they work in. Our calls are end-to-end encrypted, adding extra security during virtual conversations. Despite this, if a safeguarding incident is highlighted, we’re able to escalate it to keep everyone safe.

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Get peace of mind knowing your network has instant access to further training

You’ll save a huge amount of ££££’s and time on L&D costs too but this isn’t the only benefit to our platform.

Frequently asked questions

Not only has our research revealed that 90% of Mental Health First Aiders (MHFAs) express a need for additional support, but through working with hundreds of organisations, we also found that the vast majority of MHFAs have lived experience of mental health issues. Meaning, they are at a significantly higher risk of burnout and stress-related absence due to the role they play. So, despite their passion and dedication to supporting others, they also require ongoing support and development themselves. The key benefit for MHFAs is knowing that they have somewhere to go when they are struggling or if they’re unsure of how to approach a particular situation. Better mental health outcomes for them means better support for the wider employee population.

While there’s currently no defined legal requirement for supporting MHFAs, ongoing government discussions suggest that this may change in the near future. When considering the risks associated with a poorly supported wellbeing network, one significant concern for organisations is the potential failure to address foreseeable issues. This means that if an organisation is aware that MHFAs are struggling and the role is impacting their mental health, failing to establish a support system around them could be viewed as negligence in court.

Secondly, if a MHFA provides inadequate advice or guidance to an individual in distress, the organisation may face significant implications, assuming vicarious liability. For instance, if a MHFA’s advice is seen as a key factor in an individual taking their own life, the employer could be held responsible.

Finally, public cases regarding these risks are often scarce due to their sensitive nature and the presence of non-disclosure agreements. Nevertheless, our experts in Health & Safety and Human Resources have encountered numerous situations where improved training, ongoing support and the implementation of proper systems within the network would have been the solution.

We can, but we don’t recommend it. Our platform addresses two of the most common core challenges organisations face: engagement and tracking impact. However, we understand that, from a data perspective, the platform may not be an option for every organisation. While you can provide support separately, we often achieve the best impact when it’s implemented as a whole.

Absolutely! We can offer consultation sessions along with an engagement webinar to help give you confidence when developing your network of MHFAs and Champions. We can also provide resources on how to identify and train the right people, in addition to delivering the training for you. Wherever you are on your journey, we’re here to assist.

We’ve kept our pricing simple. Instead of variable pricing with licensing, we base the cost on the size of your MHFA network. This means straightforward pricing that you can easily budget for the year. We also offer flexibility in payment frequency; you can choose to pay the fee annually, quarterly, or monthly. To get a dedicated quote for your network today, please get in touch.

We support organisations from various industries, ranging from pharmaceutical companies to construction, each with its unique procurement process. While we can’t provide exact timeframes, we work diligently on our end to ensure a smooth transition for you. This is support that your network and you deserve, so we’ll do everything we can to make it happen.

Unlike an EAP, our support is specifically designed for MHFAs, Champions, and individuals within an organisation who support others with mental health. It’s built on the supervision model, which means we provide bespoke guidance and support to individuals within their supportive role. This includes debriefs after difficult conversations with colleagues, guidance on how to initiate conversations with someone they’re concerned about, and even support on how to provide referrals or set boundaries. This isn’t counselling for your network; it’s supervision support specifically designed for them. It’s accessible within 24 hours, one-on-one, Monday to Friday.

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Get in touch to learn more about becoming a partner, whether you’re looking for proactive support across the year or specific training, we’d love to talk to you.

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