Mental Health First Aid wasn't built for the workplace. That's where we come in.
Discover more89% of workplaces saw employee wellbeing improve with our approach.
The HSE found no evidence MHFA improves mental ill-health management. Our workplace-based model changes that.
The big Mental Health First Aid problem
Mental Health First Aid wasn’t built for the workplace. Too often, colleagues are sent on a 2-day course, given a couple of webinars, and left with little more than a “you’ve got this.” Without proper assessment, measurement, structure, or proactive safety, programmes fail and businesses are left exposed to risk.
That’s why we created The Supporter Method. A safer, measurable model of colleague-based support, designed specifically for the workplace. Delivered through our Platform, it combines gold-standard training, continuous learning, and full measurability. The result? Real data that strengthens not only your programme, but your entire wellbeing strategy.
Scroll to find out how it works...
The Supporter Method: a safe and fully managed approach for colleague-led support
Our Platform is how it comes to life.
Lay the foundations for a safe, effective and sustainable network. Before recruitment begins, our Wellbeing Consultants work with you to assess your current programme. We help you choose the right people, align policies, and ensure operational readiness so your programme doesn’t become a tick-box exercise or a risk. By starting here, we help you avoid future challenges such as low engagement, instability and low impact.
Every network begins with our Everymind Supporter Training, in-person training built exclusively for the workplace and focused on real conversational skills.
Crucially, Supporters are also trained to log conversations, protecting both themselves and the people they support. But training cannot be a one-and-done exercise. That is why our Platform delivers continuous CPD and on-demand learning, so Supporters can grow their confidence at their own pace and access resources as they need them.
Our in-house 1:1 support team provides your network with confidence and reassurance from 9-5, Monday to Friday. Most crucially, when a Mental Health First Aider or Champion states they’re struggling, the team proactively reaches out within 1 hour to support them. We ensure that nobody is left in a vulnerable situation without the right support.
Every month we run live events to keep skills sharp and confidence high. Supporters join a community of peers, ask questions directly to our presenters, and learn from industry experts. It’s about making sure the network continues to grow, not fade.
Within our platform, Supporters anonymously log conversations with key data points. You’ll see how often support is being accessed, the types of challenges people are raising, the themes emerging across teams, where individuals are being signposted and more. You can track patterns over time, identify hotspots across locations or departments, and understand the impact your network is having.
And you can rest easy knowing all data is controlled securely in one place so confidentiality and privacy are never at risk. These insights turn everyday conversations into a powerful source of intelligence to shape your wellbeing strategy.
Get to know us a little better!
0%
of our partners recommend us to other organisations, explore our case studies to learn why.
0%
of workplaces recognised an improvement in employee wellbeing since partnering with us.
0%
of Mental Health Champions expressed a need for additional support in their roles.
Turn engagement around with confidence
Traditional Mental Health First Aid often struggles with low engagement and is difficult to justify as an investment. Our approach is different. We achieve engagement rates of up to 85% across our customers, transforming fading programmes into thriving networks that deliver measurable impact.
Learn more
Conversation-led insights to feed your wellbeing strategy
Mental Health First Aid trained people but left organisations in the dark. With Everymind, you can track conversations, measure outcomes, location hotspots and much more, giving you data to strengthen not just the programme, but your wider wellbeing strategy.
Learn moreWith our support, BWB have achieved a 54% reduction in sickness absence related to stress and wellbeing
Yes, all our partners love our support (& us) this much
EAPs and crisis helplines aren't for Mental Health First Aiders and Champions
Stopping at training or pushing your network to the EAP leaves them exposed. Our proactive Platform changes that, giving Supporters direct access to our 1:1 support team. With just a few clicks, they can book time straight into their diary and get expert guidance whenever they need it. And because our specialists are fully in-house, you can be confident in the quality and credibility of every conversation.
That’s the difference: we stay with you, ensuring they feel confident, protected, and able to make a lasting impact.
Learn more
Our customers are award winners
Our approach is turning organisations into recognised award winners. Portakabin recently won the Mental Health First Aid award at InsideOut, and Unipart became the first organisation ever to be recognised with a world-class safety, wellbeing, and sustainability ‘treble’ from the British Safety Council.
Learn moreWhat our customers are saying
Join our community
Are you responsible for improving wellbeing in your workplace? You’re in good hands!
Take a look at our online events, Q&As and wellbeing resources below 🌟
We’re proud to work with the world’s leading brands
Frequently asked questions
We might just answer one of your burning questions below…
In the simplest terms, our platform allows organisations to provide a strong support system for their Mental Health Champion networks. The result is a more effective network that helps reduce sickness absence related to stress and well-being, lower levels of mental health stigma (cultural change), and improvements to EVP, with eNPS scores improving across several large organisations. Additionally, many of our clients have become award-winning organisations, recognised for the support they provide, winning awards from InsideOut and the British Safety Council. To learn more, you can view our customer stories here and our full FAQ just here.
The risks behind a poorly supported wellbeing network include:
- The failure to address foreseeable issues. This means that if an organisation is aware that a Mental Health Champion is struggling in their role and it’s impacting their mental health, a failure to provide support could be viewed as negligence in court.
- If a Mental Health Champion provides poor advice to an individual in severe distress or fails to take the right actions, the organisation may face significant implications.
- The lack of a support system around the network also impacts the Health & Safety obligations the organisation must meet.
There is a lack of public cases around the above issues as many are wrapped up within non-disclosure agreements. Every week, we speak with organisations that have encountered these scenarios and have been pushed to implement the necessary systems and support for Mental Health Champions.
Absolutely. We can offer consultation and support you with a phased approach to get your network of Mental Health Champions up and running. We can also provide resources on how to identify and train the right people, in addition to delivering the training for you. Wherever you are on your journey, we’re here to assist.
Many organisations have tried this approach, but the results have been poor. This is because the EAP service was not designed to support Mental Health Champions; it was designed to meet the overall needs of all employees. Without the context of the role of Mental Health Champions, it is unlikely to provide the right guidance, support, and reassurance needed. For example, an EAP can’t offer a debrief after a difficult conversation with a colleague or provide guidance on how to initiate conversations with someone a Mental Health Champion is concerned about. The skill set and wellbeing needs of the network are vastly different from the rest of the employee population.
Another key factor to consider is that EAPs typically have long response times, which isn’t useful to Mental Health Champions. There are many situations where they need to be proactive. Evidence shows that the sooner individuals get support, the better the outcomes in terms of their recovery and ability to manage mental health-related issues.
Get in touch
89% of workplaces we’ve supported have recognised a key improvement in employee wellbeing. Speak to us today to learn how we can help you! 🙌
"*" indicates required fields