Log mental health conversations & track the impact of your network

Proactive mental health conversations can prevent someone from taking a mental health related absence. 
We give you the tools to demonstrate the impact your MHFAs are having.

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A platform for your MHFAs and Champions to access 1-1 clinical support, log their conversations and improve their skills.

Uncover location-specific 
wellbeing challenges and trending themes that are emerging in your organisation.

Improve your safety control measures by ensuring any safeguarding issues are captured and MHFAs are supported after every conversation.

Did you know tracking conversations = impact?

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A place for them to log mental health conversations

With our simple-to-use platform, every MHFA & Champion can anonymously log their conversations. The platform allows them to record everything from the conversation type, potential safeguarding risks, signposting offered and much more – all whilst protecting the confidentiality of those they’re supporting. With every log made, we ask how they feel after the conversation. If they’ve logged that they’re struggling or ‘not okay’ – your team will receive a notification, giving you and the business the ability to see who might be needing more support.


of people who have used our on-demand support say we helped them feel less overwhelmed about a conversation.

Measuring impact has always been difficult. Not any more.

Prove ROI of your strategy

By tracking conversations, organisations are able to demonstrate the impact of what they’re doing and the employees they’re reaching. We help you gain clearer insight into the effectiveness of your strategy.

The platform offers increased controls around your network, meaning any conversations logged can be reported as a safeguarding risk. This helps you reduce risk and demonstrate the impact of your network.

Understand the struggles that are specific to your employees by filtering the key themes from conversations. With this data, you can drive stronger decision-making that improves your wellbeing initiatives and wider strategy.

All conversations are logged against customisable locations specific to your business. This allows you to track the impact of your network in areas of the business, as well as location-specific struggles.

We found that 40% of HR leaders felt their network was effective when they were tracking conversations, compared to those who weren’t tracking, with only 4% feeling their network was effective. They can anonymously log conversations on the platform alongside the factors surrounding the conversation, the location, where they were signposted and more.

Every conversation logged represents a proactive measure taken, helping you drive down stress-related absences linked to mental health and wellbeing. Finally, you can prove the impact of your proactive strategy.

“Everymind at Work has completely transformed our MHFA and Champion network.

Together, we’ve managed to drive a 54% reduction in the level of sickness absence related to stress and wellbeing across the organisation."

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Track activity & uncover new insights

Through your personalised dashboard, you will have oversight of the network with the ability to see how many conversations are being had, the conversation type and theme and if there were any safeguarding risks flagged. With this insight, you have the opportunity to make an incredible impact.

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Immediate support after a conversation (or before one)

Support is always available in the platform, your MHFAs & Champions can reach out to us at any time with a guaranteed response from our clinically trained team within 24 hours, Monday to Friday. Plus we notify you every time a MHFA or Champion says they’re struggling or need support.

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Ongoing training and development through our Skills Centre

The Skills Centre offers in the moment exercises, upskilling videos and access to live training & development sessions inspired by lived experience and backed by clinical psychology. The training is accessible and engaging, and we continuously update and expand our platform’s content based on feedback from the MHFAs and Champions we support, ensuring it meets everything they need.

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Sleep easy knowing your network has
instant access to further training

You’ll save a huge amount of ££££’s and time on L&D costs too! But this isn’t the only benefit to our platform.

Frequently asked questions

In the simplest terms, our platform allows organisations to provide a strong support system for their MHFA and Champion networks. The result is a more effective network that helps reduce sickness absence related to stress and well-being, lower levels of mental health stigma (cultural change), and improvements to EVP, with eNPS scores improving across several large organisations. Additionally, many of our clients have become award-winning organisations, recognised for the support they provide, winning awards from InsideOut and the British Safety Council. To learn more, you can view our customer stories here and our full FAQ just here.

The risks behind a poorly supported wellbeing network include:

  • The failure to address foreseeable issues. This means that if an organisation is aware that an MHFA is struggling in their role and it’s impacting their mental health, a failure to provide support could be viewed as negligence in court.
  • If an MHFA provides poor advice to an individual in severe distress or fails to take the right actions, the organisation may face significant implications.
  • The lack of a support system around the network also impacts the Health & Safety obligations the organisation must meet.

There is a lack of public cases around the above issues as many are wrapped up within non-disclosure agreements. Every week, we speak with organisations that have encountered these scenarios and have been pushed to implement the necessary systems and support for MHFAs and Champions.

Absolutely. We can offer consultation and support you with a phased approach to get your network of MHFAs and Champions up and running. We can also provide resources on how to identify and train the right people, in addition to delivering the training for you. Wherever you are on your journey, we’re here to assist.

Many organisations have tried this approach, but the results have been poor. This is because the EAP service was not designed to support MHFAs and Champions; it was designed to meet the overall needs of all employees. Without the context of the role of MHFAs or Champions, it is unlikely to provide the right guidance, support, and reassurance needed. For example, an EAP can’t offer a debrief after a difficult conversation with a colleague or provide guidance on how to initiate conversations with someone an MHFA is concerned about. The skill set and wellbeing needs of MHFAs and Champions are vastly different from the rest of the employee population.

Another key factor to consider is that EAPs typically have long response times, which isn’t useful to MHFAs or Champions. There are many situations where they need to be proactive. Evidence shows that the sooner individuals get support, the better the outcomes in terms of their recovery and ability to manage mental health-related issues.

Get in touch

Get in touch to learn more about becoming a partner, whether you’re looking for proactive support across the year or specific training, we’d love to talk to you.

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