The only proactive support designed for MHFA & Champion networks
Receive 1:1 access to counsellors and safeguarding experts, plus proactive controls that trigger outreach from our team when someone needs support.
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Book instantly through our teams calendar from 9am to 5pm. Our experts provide guidance and support for workplace mental health conversations.
We never outsource. Every counsellor, safeguarding lead, and expert is part of Everymind, ensuring consistent and trusted support.
Always proactive. Unlike an EAP or helpline, we don’t wait for a call. We reach out to anyone who flags they’re struggling within an hour of it being logged.
Support that’s embedded in your workplace, not bolted on from outside.
Every Supporter, needs to be supported.
Barristers, HSE advisors and legal experts have been banging the drum for a while… and now times are changing. Mental Health First Aid was implemented without safety controls, oversight, or continual CPD. We believe it’s time for change. Elissa Thursfield, an expert in employment law, uncovers what’s at stake: “MHFAs are at risk of emotional burn out, vicarious trauma and compassion fatigue. It results in a strain on their own mental health, which if not supported or prepared for, could result in liability for the business.”
0%
of people who've used our 1:1 Support say we helped them feel less overwhelmed by offering clear guidance before or after a mental health conversation.
Because doing the right thing matters.We support the supporters 💙
Relying on a crisis helpline isn’t just ineffective, it sends the wrong message. Asking those who give their time to support others to “figure it out” undermines your entire mental health strategy. It tells your Supporters they aren’t backed by their organisation, and that when they need support, it’s someone else’s problem.
But they still need support. We know there’s grey area and many Mental Health First Aid conversations aren’t about severe mental health issues. Instead, they’re about work-related stress, uncertainty, or early signs of burnout. Our counsellors and experts provide guidance in these grey areas, upskilling your network so they know how to navigate conversations better.
An EAP waits for someone to reach out. Instead, we train Supporters to log conversations confidentially in our Platform, and after each logged conversation, we check in to see how they’re feeling. If they flag they’re struggling, our expert team reach out proactively within 1 hour. Plus, we instantly alert the designated network lead inside your business, ensuring you’re informed.
We make getting support simple. With our teams calendar viewable to your entire network, your network can book a 1:1 session with a few clicks. No waiting lists, no call queues, no application forms. Whether it’s phone, video, or email support, we guarantee a slot within 24 hours, Monday to Friday, so your supporters never have to wait for help.
Our platform gives you a clear picture of what’s happening across your MHFA and Champion network. In real time, see how your Supporters are doing and how they’re feeling after the conversations they have. This oversight helps you understand your network’s health, ensure they’re operating safely, and trust that the right support is always in place.
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Don’t just take our word for it, hear about our support from Wates Group in action
We are truly pleased with the 1:1 Support & 1-Day Training that Everymind delivers to our network. The 1:1 Support provided throughout the entire year gives us peace of mind and reinforces our confidence in the effectiveness of our wellbeing strategy.
Rebekah Smallwood, Head of Organisational Development at Headlam
Setting the new standard, through passion
Once upon a time, we delivered Mental Health First Aid training. It was popular, and for a while, we didn’t question it. But then we started listening more closely to what businesses told us afterwards. We ran surveys, held focus groups, and had straight talking conversations with businesses. The findings were clear: only 19.61% of HR professionals felt their MHFA network was working effectively, and 83.42% of Mental Health First Aiders said they needed extra support.
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Every conversation is 100% confidential.
Our research shows that MHFAs often place more trust in an external service than in their own organisation. That’s why every call through our platform is completely confidential and end‑to‑end encrypted, giving extra security for virtual conversations. Confidentiality is only ever broken if there’s a safeguarding risk, and even then, we follow strict clinical guidance.
Get a live demoDo the right thing and support your Supporters
Make sure you check out the other areas of our Platform too...
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Are you responsible for improving wellbeing in your workplace? You’re in good hands!
Take a look at our online events, Q&As and wellbeing resources below 🌟
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Frequently asked questions
In the simplest terms, our platform allows organisations to provide a strong support system for their MHFA and Champion networks. The result is a more effective network that helps reduce sickness absence related to stress and well-being, lower levels of mental health stigma (cultural change), and improvements to EVP, with eNPS scores improving across several large organisations. Additionally, many of our clients have become award-winning organisations, recognised for the support they provide, winning awards from InsideOut and the British Safety Council. To learn more, you can view our customer stories here and our full FAQ just here.
The risks behind a poorly supported wellbeing network include:
- The failure to address foreseeable issues. This means that if an organisation is aware that an MHFA is struggling in their role and it’s impacting their mental health, a failure to provide support could be viewed as negligence in court.
- If an MHFA provides poor advice to an individual in severe distress or fails to take the right actions, the organisation may face significant implications.
- The lack of a support system around the network also impacts the Health & Safety obligations the organisation must meet.
There is a lack of public cases around the above issues as many are wrapped up within non-disclosure agreements. Every week, we speak with organisations that have encountered these scenarios and have been pushed to implement the necessary systems and support for MHFAs and Champions.
Absolutely. We can offer consultation and support you with a phased approach to get your network of MHFAs and Champions up and running. We can also provide resources on how to identify and train the right people, in addition to delivering the training for you. Wherever you are on your journey, we’re here to assist.
Many organisations have tried this approach, but the results have been poor. This is because the EAP service was not designed to support MHFAs and Champions; it was designed to meet the overall needs of all employees. Without the context of the role of MHFAs or Champions, it is unlikely to provide the right guidance, support, and reassurance needed. For example, an EAP can’t offer a debrief after a difficult conversation with a colleague or provide guidance on how to initiate conversations with someone an MHFA is concerned about. The skill set and wellbeing needs of MHFAs and Champions are vastly different from the rest of the employee population.
Another key factor to consider is that EAPs typically have long response times, which isn’t useful to MHFAs or Champions. There are many situations where they need to be proactive. Evidence shows that the sooner individuals get support, the better the outcomes in terms of their recovery and ability to manage mental health-related issues.
Get in touch
Get in touch to learn more about becoming a partner, whether you’re looking for proactive support across the year or specific training, we’d love to talk to you.
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