The on-demand support platform, designed for MHFAs & Champions.
Discover moreHelping 100s of businesses improve mental health with ongoing support to their peer-support networks
Supporting, engaging and protecting MHFAs & Champions in the workplace.
MHFA’s weren't given the support to succeed & we’re putting it right.
A strong peer-to-peer network prevents individuals from reaching crisis, offering proactive support as soon as possible. Sadly, most MHFA and Champions networks were trained and forgotten, putting the organisation and network at risk. That’s why we’ve created the first-ever on-demand support specifically designed for MHFAs & Champions.
Keep scrolling to find out how it works
One place, your wellbeing network supported.
Our 9-5 support line is available to your MHFAs and Champions Monday to Friday. Run by a clinical team, you’ll have peace of mind that your network has someone to reach out to when they’re struggling or need guidance with difficult conversations.
Within our platform, your MHFAs can access our Skills Centre for on-demand training and wellbeing resources. Not only do the resources upskill individuals, but they can also find content dedicated to supporting their own wellbeing, such as mindfulness exercises, breathwork, and more.
We run live training events every month to engage, develop and ensure skills remain up-to-date. They’ll join a community of other MHFA’s & Champions and have the opportunity to ask questions to our presenters as well as learn from industry experts.
Unlike most tools, we ensure data is controlled in one place so confidentiality and privacy is never at risk. Plus, our approach aligns with a number of measures set out in ISO45003 and ensures safeguarding risks are flagged.
Within our platform, MHFAs anonymously log conversations with a number of key data points. This allows you to not only track how many conversations are happening across the network but also the location they’re happening in, where individuals are being signposted and much more.
Get to know us a little better!
0%
of our partners recommend us to other organisations, explore our case studies to learn why.
0%
of workplaces recognised an improvement in employee wellbeing since partnering with us.
0%
of Mental Health First Aiders (MHFAs) expressed a need for additional support in their roles.
Higher engagement and bigger impact
Traditional wellbeing provisions such as EAPs experience low engagement and operate in a reactive way. In contrast, our platform typically achieves an 85% engagement rate.
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Insights to feed your wellbeing strategy
Through our dashboard, uncover the mental health and wellbeing challenges employees are facing along with location-specific data.
Learn moreWith our support, BWB have achieved a 54% reduction in sickness absence related to stress and wellbeing
Yes, all our partners love our support (& us) this much
EAPs weren’t designed to support MHFAs
EAPs do not provide adequate support for your wellbeing network. They need a support system designed for them along with key resources to ensure they’re operating in a safe manner and fully supported in their role.
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Our customers are award winners
Our approach is turning organisations into renowned award winners. Portakabin won the Mental Health First Aid (MHFA) award at InsideOut, while another client became the first organisation ever to be recognised with a world-class safety, wellbeing, and sustainability ‘treble’ from the British Safety Council.
Learn moreWhat our customers are saying
Join our community
Are you responsible for improving wellbeing in your workplace? You’re in good hands!
Take a look at our online events, Q&As and wellbeing resources below 🌟
We’re proud to work with the world’s leading brands
A few frequently asked questions
Explore some of the most common questions below, you can also take a look at our full FAQ linked below!
In the simplest terms, our platform allows organisations to provide a strong support system for their MHFA and Champion networks. The result is a more effective network that helps reduce sickness absence related to stress and well-being, lower levels of mental health stigma (cultural change), and improvements to EVP, with eNPS scores improving across several large organisations. Additionally, many of our clients have become award-winning organisations, recognised for the support they provide, winning awards from InsideOut and the British Safety Council. To learn more, you can view our customer stories here and our full FAQ just here.
The risks behind a poorly supported wellbeing network include:
- The failure to address foreseeable issues. This means that if an organisation is aware that an MHFA is struggling in their role and it’s impacting their mental health, a failure to provide support could be viewed as negligence in court.
- If an MHFA provides poor advice to an individual in severe distress or fails to take the right actions, the organisation may face significant implications.
- The lack of a support system around the network also impacts the Health & Safety obligations the organisation must meet.
There is a lack of public cases around the above issues as many are wrapped up within non-disclosure agreements. Every week, we speak with organisations that have encountered these scenarios and have been pushed to implement the necessary systems and support for MHFAs and Champions.
Absolutely. We can offer consultation and support you with a phased approach to get your network of MHFAs and Champions up and running. We can also provide resources on how to identify and train the right people, in addition to delivering the training for you. Wherever you are on your journey, we’re here to assist.
Many organisations have tried this approach, but the results have been poor. This is because the EAP service was not designed to support MHFAs and Champions; it was designed to meet the overall needs of all employees. Without the context of the role of MHFAs or Champions, it is unlikely to provide the right guidance, support, and reassurance needed. For example, an EAP can’t offer a debrief after a difficult conversation with a colleague or provide guidance on how to initiate conversations with someone an MHFA is concerned about. The skill set and wellbeing needs of MHFAs and Champions are vastly different from the rest of the employee population.
Another key factor to consider is that EAPs typically have long response times, which isn’t useful to MHFAs or Champions. There are many situations where they need to be proactive. Evidence shows that the sooner individuals get support, the better the outcomes in terms of their recovery and ability to manage mental health-related issues.
Get in touch
89% of workplaces we’ve supported have recognised a key improvement in employee wellbeing. Speak to us today to learn how we can help you! 🙌
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